I have hands-on experience building and operating online services from the ground up, handling everything from initial concept and branding to fulfillment, automation, and community management. I’m comfortable wearing multiple hats and designing systems that can operate reliably without constant manual intervention. Rather than focusing only on ideas, I prioritize execution — creating workflows that scale, reduce friction, and deliver consistent results for users.
• Business creation and operations management
• Workflow design and process automation
• Customer acquisition and service fulfillment
• Community and team coordination
• Branding, presentation, and consistency across platforms
• Built and operated an online Call of Duty services business from scratch
• Generated over $1,000 in a single launch stream and scaled into a full-time operation
• Designed automated order handling and fulfillment workflows
• Managed a Discord-based community and coordinated volunteer helpers
• Partnered with content creators to expand reach and distribution
• Developed consistent branding across websites, streams, and community platforms
• Operations or project coordination roles
• Process improvement and automation
• Managing internal tools or services
• Customer-facing technical operations
• Supporting growing teams with scalable systems