This project began as a single live stream offering in-game Call of Duty services and quickly evolved into a fully operational online business. What started as an experiment became a structured service with automated order handling, community moderation, partnerships, and consistent branding across platforms.
At its peak, this business became my full-time job and generated more income than any traditional role I had held prior.
Players were looking for reliable, fast, and trustworthy in-game services, but existing options were often disorganized, unreliable, or poorly communicated. Managing high demand manually also introduced risks around fulfillment, coordination, and customer satisfaction.
The challenge was to create a system that could handle volume, maintain trust, and operate efficiently in real time.
I designed and operated an end-to-end service workflow that combined live streaming, automated order handling, and community-based fulfillment. Streaming acted as both the primary marketing channel and a trust-building mechanism, while Discord served as the operational hub for orders, communication, and coordination.
Processes were gradually refined to reduce manual work, improve consistency, and scale without sacrificing reliability.
• Designed and managed the entire service workflow
• Handled customer intake, communication, and fulfillment
• Built automated systems for order tracking and processing
• Managed a Discord community and coordinated volunteer helpers
• Established partnerships with content creators for resale and promotion
• Created branding, graphics, and a website for consistency and trust
• Generated over $1,000 in revenue during an initial 24-hour launch stream
• Scaled into a full-time operation lasting approximately 24 months total
• Successfully handled high volumes of live customer requests
• Built a loyal community that enabled word-of-mouth growth
• Maintained consistent service delivery through structured processes
• YouTube (live streaming and promotion)
• Discord (community management and operations)
• Automation tools for order handling and workflow efficiency
• Graphic design tools for branding and marketing assets
• Custom website for service information and credibility
• Entrepreneurship and ownership mindset
• Ability to design scalable systems
• Customer-focused problem solving
• Operations management under real-time pressure
• Communication, trust-building, and execution
This project taught me how to execute under pressure, adapt quickly to demand, and build systems that balance speed with reliability. It reinforced the importance of clear communication, automation, and trust when operating a customer-facing service at scale.